Goals

During this unit, you will:

• study the different methods of gaining actionable consumer insight
• learn about two examples of transformative leaders in history
• assess your own risk tolerance
• understand the differences between risk and reward.

Outcomes

After completing this unit, you will be able to:

• examine articles about issues in risk management to identify important questions for discussion about defining problems and finding solutions
• moderate online discussions using strategies such as requesting elaboration, summarizing, redirecting, and identifying relationships
• summarize discussions about a topic, identifying the key themes explored and acknowledging multiple perspectives
• develop an effective infographic to communicate ideas
• describe the impact of disruptive leadership improvements in driving human progress
• practice multiple skills in active listening with coaching partners
• utilize the GROW coaching model for coaching people at all levels with multiple problems.